New Hire Accelerate Accounts

Accelerate account creation will be the responsibility of the people manager. As the person with the most information about the new hire, it will be easiest for the people manager to create the basic account. Please keep in mind that we ask that you prepare this in advance of the new hire start date.

To create a new hire account, and grant basic staff access to the staff dashboard and the finalist dashboard of your program please follow the steps below. Once the basic account has been created, please email accelerate@ with the permissions needed for the staff member (what tasks they will need to complete on a daily basis, views needed, etc.) and permissions and clearances can then be added.

It is also asked that this happen in advance of the employees start date so as to not to create interrupt work, as well as minimizing back and forth that is required to collect details.


Gather Info

Before you begin, gather up all the information that you will need to set up the basic account.

  • First and last name
  • company email
  • job title
  • daily responsibilities
  • views that they will need access to
  • program finalist dashboards they need access to

Add Team Member to MC Startup

Adding your new team member to an MC startup is how you can grant them the role grant that will allow them to access the staff dashboard.

Log in to your Accelerate account and navigate to your profile page, you can follow the link here.

Click on either, "My Startups" in the side navigation or on the blue, "View Your Startups" button.

Choose the MC Startup to add them to by clicking the blue,"go to dashboard" button to the right of the MC Program the new hire is working with.

Select, "Team" from the top navigation items.

Click the blue," Add Team Member" button. You may need to scroll down to reveal it.

Fill out (at a minimum) the required fields marked with a red asterisk (*). Ideally first name, last name, email (company email) and for clarity their job title as well.

You do not need to toggle the admin switch for most employees as it does not add to any permissions or clearances the employee will require, with the exception of high level hires. 

Click the blue, "Add Team Member button".

Once you have completed this step you will see a grey "Resend confirmation" alert on the employee account you just created.

A confirmation email will be waiting in the employees company email inbox with a link that will allow them to activate their staff account as well as adding their password and any other information they would like to add to their profile.

Last, please email Accelerate@masschallenge.org with the initial information that you gathered, requesting clearance and permissions that this user may need. 

Staff will add them and ask you to masquerade and confirm that the new hire has access to all items and views necessary to start off on their first day.